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Joel Trammell's avatar

Echoing #2. I often say that phrases like "I don’t know" or "I was wrong" are among a CEO’s most powerful tools.

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Dr Nia D Thomas's avatar

Yes me too. I definitely wasn’t as confident to use those phrases when I was younger and earlier in my career. Creating psychological safety really is a new thing. It wasn’t much of a consideration 25 years ago.

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